0% Financing Available for up to 18 Months!  Apply Today through Affirm.

“The first night we slept on it was like heaven, all our pain just slipped away” – Judy A.       “The first, well-priced, true zoned mattress that has earned our most prestigious rating of World Class” - Honest Mattress Reviews      

FAQ

Financing Questions

How do I apply for PayPal Credit?

When applying for PayPal Credit you will be asked to provide your date of birth, Social Security Number and accept the PayPal Credit terms. You will receive a credit decision within seconds. There is no annual fee to use PayPal Credit. You can easily manage your account through PayPal.com. Just click on the PayPal Credit button on the shopping cart to get started.

How do I apply for Affirm Financing?

Once you’ve finalized you purchase, select Affirm and click to “checkout”. You will be taken to Affirm’s easy application where you will enter your information for review/approval. Affirm does not need a credit check, and the process should only take a few minutes to complete. If approved, you will be given several payment options to choose from based on your purchase. Simply choose the option that’s best for you and your first payment will be due 30 days after purchase.

How does Zibby determine credit without doing a 'credit check'?

Zibby is a no credit required program however they do pull information from alternative credit bureaus to decide if consumers can be approved. Zibby is designed to approve sub-prime consumers (with lower than average credit scores) but don’t pull (make a hard inquiry) on the applicants FICO score. However even with this more lenient measures, Zibby is unable to lend to every consumer. The reason the customer would have been rejected isn’t because of a credit score number but rather their credit information.

Return Policy

What is the Return Policy?

SleepChoices offers a risk free, 100 night trial on mattresses! Your Snuz Mattress can be returned if you initiate the return within the trial period. Returns are picked up free of charge. We partner with The Salvation Army Pickup program whenever possible. We do not offer an exchange policy.

We begin mattress pickup scheduling immediately upon being notified of customer intent to return a mattress. Pickup typically takes about a week but can take up to 4 weeks based on The Salvation Army Pickup availability.

All mattresses must be returned in original condition without any rips, tears or stains. If the mattress has been damaged, we are unable to accept it as a return.  Some states require mattresses to be returned in a Mattress Bag.  They are available at department stores, home improvement stores, and moving supply centers.

Returns are accepted for mattresses only. Foundations, pillows, mattress protectors and bed frames are final sale items and can not be returned. Return refunds will be for the value of the mattress purchase price

If you have any further questions, please contact us at customerservice@sleepchoices.com .

Mattress Questions

How was the mattress designed?

  • The outer, custom engineered cover has cooling properties with anti-dust mite enhancements that is soft to the touch and helps you keep cool as you sleep
  • Our first layer is a polymer layer that conforms to your body and offers superior support. It also has a zoned section at your shoulder and hip level to help relieve pressure during your sleep that reduces tossing and turning at night
  • Our second layer is charcoal infused memory foam that helps wick away moisture, odor and provides contoured support your body
  • Our bottom and most important layer, constructed with a high-density foam, provides the necessary stability and support to maintain a comfortable night’s sleep

Background of Professionals Designing the Snuz Mattress

Over 50 years of bedding experience went  into the development of the Snuz Mattress. Our engineers and designers have made every effort to design a mattress utilizing facts from sleep science  that fits your needs

What type of fire retardant chemicals do you use to produce the Snuz Mattress?

We do not use chemicals as a fire retardant in the manufacturing of our mattresses. Our suppliers provide us with a Fire Retardant(FR) Barrier which is inherent in the foam and produced at a determined weight in order to deliver the protective barrier needed in our mattress. As part of our quality program, we regularly perform testing to verify our mattresses meet the CPSC flammability regulations (16 CFR 1633).

All of our polypropylene foam is CertiPUR-US® certified providing you with these additional safeguards:

  • Made without ozone depleters
  • Made without PBDEs, TDCPP or TCEP (”Tris”) flame retardants
  • Made without mercury, lead, and other heavy metals
  • Made without formaldehyde
  • Made without phthalates regulated by the Consumer Product Safety Commission
  • Low VOC (Volatile Organic Compound) emissions for indoor air quality (less than 0.5 parts per million)

What type of foundation do I need for the Snuz Mattress?

Our mattress has been designed to be placed on any type of foundation…box spring, solid platform or slatted foundation. Just make sure to have the correct center support system with a  Full, Queen, King or Cal-King mattress foundation. You can find our foundations by visiting here: Foundations and Other Products

Tell me more about the 100 night sleep trial period?

You have 100 nights to test your mattress. If you are not completely satisfied with your purchase simply contact us and we will return your mattress purchase price hassle free.

How long will it take to receive my mattress?

Our mattress is made in Chicago and ships the same day for orders placed before Noon EST. Delivery is free via UPS. Standard delivery takes 3 to 5 business days. All deliveries require signature, and cannot be left ‘at the door’.  After 3 attempts the mattress will be returned and the delivery will be cancelled. There may be a delivery charge if customer requests a second delivery attempt after the mattress has been returned.

Do I have to buy special sheets to fit your mattress?

Our mattress is 10” thick. Most standard sheets fit very easily

Can I use a mattress protector with your mattress?

Yes, and we recommend the use of a